At Dream Painting Inc., we respect your privacy and are committed to protecting your personal information. This Privacy & Cookies Policy explains how we collect, use, and share your information when you use our website, www.dreampainting.com.

Information We Collect

We may collect personal information, such as your name, email address, phone number, project address, and project details, when you:

Request a quote or free estimate
Fill out a contact form
Sign up for our newsletter
Contact us for support through our website, phone, or email

We also collect non-personal information, such as your browser type, IP address, device information, and referral source, through the use of cookies and other tracking technologies. This information helps us improve our website and provide a better user experience.

Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to collect information about your interactions with our website and to personalize your experience. Cookies are small text files that are stored on your device when you visit our website. They allow us to:

Remember your preferences
Analyze trends and website performance
Administer the website
Track user movements and interactions
Gather demographic information

You can control the use of cookies through your browser settings, but please note that disabling cookies may limit your ability to use certain features of our website.

Cookie Consent Controls

When you first visit our website, a cookie consent banner appears at the bottom of the page. You can choose to:

Accept All — enables all analytics and marketing cookies
Manage Preferences — choose which categories to allow
Reject Non-Essential — only necessary cookies are used

Our cookie consent system uses three tiers:

Necessary (always active) — essential site functionality that cannot be disabled
Performance / Analytics — Google Analytics, Microsoft Clarity, and PostHog are used to measure site performance, see popular pages, and understand how visitors interact with our site
Advertising / Marketing — Facebook Pixel is used for advertising performance measurement and audience targeting

You can change your cookie preferences at any time by clicking "Manage Privacy" in the website footer. Clearing your browser cookies will reset your preferences. Selections only apply to the current device and browser.

How We Use Your Information

We use your personal information to:

Process and manage your project requests and estimates
Communicate with you about your inquiries and projects
Respond to your support requests
Send you marketing communications if you have opted in to receive them
Improve our website and develop new services
Analyze usage patterns and trends

We use non-personal information to monitor and analyze trends, usage, and activities in connection with our website.

Analytics & Tracking Tools

We use the following analytics and tracking tools to understand how visitors use our website and to improve our services:

Google Analytics — Website traffic and user behavior analysis
Facebook Pixel — Advertising performance and audience targeting
Microsoft Clarity — Heatmaps and session recordings for UX optimization
PostHog — Product analytics and feature usage tracking

These tools may collect anonymous usage data through cookies and similar technologies.

Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our website, processing payments, managing projects, and providing customer support. These service providers are bound by confidentiality agreements and are only permitted to use your information in connection with the services they provide to us.

We may also share your information if required by law, to protect our rights and property, or to enforce our Terms of Service. We do not sell your personal information to third parties.

Facebook and Google Advertising

We may use Facebook and Google advertising services to promote our services and reach potential customers. These platforms may use cookies and similar technologies to collect information about your online activities and use it to display targeted ads. You can manage your advertising preferences or opt-out of certain targeting through your Facebook and Google account settings.

Marketing Communications

If you have opted in to receive marketing communications from us, we may send you emails or newsletters about our services, promotions, or other relevant information. You can unsubscribe from these communications at any time by clicking the "unsubscribe" link at the bottom of the email or by contacting us directly.

Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Dream Painting Inc. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these sites before providing any personal information.

Your California Privacy Rights

If you are a California resident, you have the right to:

Request information about our disclosure of your personal information to third parties for their direct marketing purposes
Request that we delete any personal information we have collected about you, subject to certain exceptions
Know what personal information we have collected about you
Opt out of the sale of your personal information (note: we do not sell personal information)

To make a request, please contact us using the information provided below.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Limitation of Liability

In no event shall Dream Painting Inc. be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the use of our services or website. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses.

Communication and Marketing Consent

When you contact Dream Painting Inc. through our online contact form, chat, or any other means provided on the Website, you consent to receive communications from us, including but not limited to emails, text messages, and phone calls, regarding your inquiry, our services, promotions, and other relevant information.

You can opt-out of these communications at any time by following the unsubscribe instructions provided in the messages or by contacting us directly. Please note that even if you opt-out of marketing communications, we may still need to contact you with important information about your account, projects, or services.

Changes to This Policy

We may update this Privacy & Cookies Policy from time to time to reflect changes in our practices or applicable laws. The most current version will be posted on our website, and the effective date will be indicated at the top of the policy. We encourage you to review this policy periodically for any updates or changes.

Contact Us

If you have any questions about this Privacy & Cookies Policy, please contact us at:

Dream Painting Inc.
13903 Artesia Blvd, Unit A
Cerritos, CA 90703
Email: info@dreampainting.com
Phone: (866) 923-7326